shipping policy

Shipping Policy

At  ChateauVogue every order is handled with the utmost care and precision, ensuring your pieces arrive safely, securely, and beautifully.

Processing Times

All orders are processed within 1–3 business days.
Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Options & Delivery Times

We offer both domestic and international shipping options:

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days

Delivery times are estimates and may vary depending on your location.

Shipping Costs

Shipping costs are calculated at checkout based on your selected service and delivery location. Complimentary shipping may be offered on select orders or promotions.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You may track your order at any time using the link provided.

International Orders

We proudly ship worldwide.
Please note: international orders may be subject to customs fees, import duties, or local taxes. These charges are the responsibility of the recipient. Customs processes may also cause delays beyond our control.

Lost or Delayed Packages

If your shipment is delayed or lost in transit, please contact our customer support team at shop.chateauvogue@gmail.com We will work directly with the carrier to assist in locating your package.

Shipping Partners

We work exclusively with trusted carriers such as [DHL, FedEx, UPS] to ensure prompt and secure delivery.